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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Ruiz

March 20, 2025

5  out of  5
rating by Nicole Ruiz
"Everyone at this location is amazing to work with and extremely knowledgeable. I highly recommend Josh's location for all your State Farm insurance needs."
We responded:
"Nicole! You've been with us almost TEN YEARS!! Time flies - BIG thanks for your business and this wonderful review! We truly appreciate your business! "
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Pamela Tolliver

March 20, 2025

5  out of  5
rating by Pamela Tolliver
"Gary and Shirley are the best. They are always so nice and polite very professional too. Josh these are two gems."
We responded:
"Pamela - You said it best! Gary & Shirls are AMAZING! Everyone here said THANKS for the kind words and the review! It's a treat to service your accounts - Appreciate your business!"
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Halisha Anderson

March 19, 2025

5  out of  5
rating by Halisha Anderson
"I’ve had a great experience with this office for many years! The customer service is always on point and their kindness and knowledge has given me the confidence to continue to work with State Farm!"
We responded:
"That is so kind, Halisha! Truly appreciate you and your business. Thanks for the review!"
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Danielle Nagin

March 15, 2025

5  out of  5
rating by Danielle Nagin
"Everyone is friendly and professional, highly recommend"
We responded:
"Danielle - THANKS so much for your review!"
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Clinton Peralta

March 14, 2025

5  out of  5
rating by Clinton Peralta
"Excellent customer service"
We responded:
"Thanks Clinton! Appreciate the review."
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Kendra Riley-Williams

March 14, 2025

5  out of  5
rating by Kendra Riley-Williams
"The staff is extremely helpful, courteous, knowledgeable, and professional. If you need insurance, I highly recommend this location. You won’t be disappointed."
We responded:
"You are too kind, Kendra! Really appreciate your review and your business!"
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Melissa Sayas

March 14, 2025

5  out of  5
rating by Melissa Sayas
"I love this Stated Farm office!!! Miss Shirley and everyone there are so wonderful and helpful!!! Thx Shirley from State Farm!!! (inside commercial joke 😅). Josh is awesome too!!!!!"
We responded:
"Melissa you are the best! Shirley IS pretty awesome :) Really appreciate your business all these years. Thanks for the review!"
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Jahmal 504

March 13, 2025

5  out of  5
rating by Jahmal 504
"This is amazing group of individuals working in the office. Always so warm and welcoming. No matter what my needs are they always seem to meet it head on and I appreciate that so much. Thank you team!!!"
We responded:
"Jahmal!! You are the man - really appreciate the 5-star review! Thanks for your business over all these years."
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Jacob Adams

March 12, 2025

5  out of  5
rating by Jacob Adams
"Josh Lorando is a very responsive agent!"
We responded:
"Appreciate the 5 star review! Thanks for your business, Jacob! "
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rebekah zodhiates

March 7, 2025

5  out of  5
rating by rebekah zodhiates
"I been with Josh Lorando for a long time and I can’t say enough about them! They have always been excellent in what they do! Miss Shirley is amazing she has always gone above and beyond for me."
We responded:
"Thank you so much for the kind words Rebekah! It's customers like you that make this job so special!"
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Rachel Ribando-Gros

March 7, 2025

5  out of  5
rating by Rachel Ribando-Gros
"Very nice and helpful"
We responded:
"Thanks for the review, Rachel! Thank you so much for your business!"
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LBK

March 6, 2025

5  out of  5
rating by LBK
"Josh's State Farm agency is the best! Everyone on staff is really helpful, friendly and professional. Highly recommend!"
We responded:
"Thanks for the kind words! Very much appreciate you and your business!"
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Monique Richardson

March 6, 2025

5  out of  5
rating by Monique Richardson
"I love the service I have been with this office over ten years they are very Professional Thanks for all your Mr. Gary and Ms. Shirley"
We responded:
"Monique!!! You've been with our office since the beginning - Thanks for your loyalty and your business! "
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Jacqueline Winding

March 6, 2025

5  out of  5
rating by Jacqueline Winding
"My experience with State Farm employees. Has always been great. They answer all my questions. With a great personality. I’ve been with this company for more than 30yrs."
We responded:
"Thank you so much for the kind words Ms. Winding! We appreciate your business!"
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Tim Todd

March 5, 2025

5  out of  5
rating by Tim Todd
"Verry helpful agency"
We responded:
"Thanks for the 5 Stars Mr. Todd - Always a pleasure to work with you!"
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Alfred Stevens

March 3, 2025

5  out of  5
rating by Alfred Stevens
"I have State Farm for my car insurance,and I have been hade Insurance over for 5 years"
We responded:
"Mr. Alfred - We appreciate your business! Thank you for your loyalty over ALL these years!"
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Graham da Ponte

June 28, 2024

5  out of  5
rating by Graham da Ponte
"Josh got my cancellation notice reversed - which everyone told me would never happen! Thank you Josh!"
We responded:
"THANK YOU, Ms. Graham! So happy we were able to help. We very much appreciate your business!"
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ashley cushenberry

March 4, 2022

5  out of  5
rating by ashley cushenberry
"Staff is extremely helpful and nice all the time."
We responded:
"Thanks so much for your review, Ashley! I appreciate your support of State farm and especially our Mid City, New Orleans agency!"
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Alycia E.

August 18, 2020

5  out of  5
rating by Alycia E.
"Staff is very friendly and helpful with all my needs and I'm glad I chose them."
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Rhonda Labat

November 17, 2019

5  out of  5
rating by Rhonda Labat
"Very friendly staff as well as helpful"
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Cody Aucoin

October 5, 2019

5  out of  5
rating by Cody Aucoin
"Awesome insurance agent always keeps me updated"
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Lindsey Page Brown

October 3, 2018

5  out of  5
rating by Lindsey Page Brown
"Had called another State Fam agent to try to get flood insurance, and after he emailed me the quotes, I asked him to call me as I was ready to proceed with payment. I guess he didn't want my money, since he never called me back, so I called Josh Lorando's office, and they were able to take care of me on the spot. The receptionist was incredibly nice, and Jennifer helped me quickly find a policy that was applicable to my situation. (And she saved me money too!) So far, so good! Here's hoping I never have to use the flood insurance!"
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Brett Chilton

September 29, 2017

5  out of  5
rating by Brett Chilton
"You won't find a more caring and hands-on agency in the entirety of New Orleans. No matter what, Josh will always treat you as family."