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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Hagans

Tiffany Hagans

July 2, 2025

5  out of  5
rating by Tiffany Hagans
"Great service always."
We responded:
"Thanks for the review, Tiffany! Much appreciated!"
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Jessica Bordelon

June 30, 2025

5  out of  5
rating by Jessica Bordelon
"I've been with this State Farm agent for years and I'm more than happy. The whole team is easy to communicate with including years ago. When I was involved in an accident and someone rear-ended our car at a red light. Josh and Shirley and everyone else were responsive and helpful throughout the process. But even on a month to month basis if we ever have any questions or need any updates they are always quick to respond. Thanks again guys. I always recommend you to everyone I know. 🩷"
We responded:
"Jessica - THANKS so much for the kind words! We all really appreciate you and your business!"
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Tony Creole

June 27, 2025

5  out of  5
rating by Tony Creole
"Great insurance company. Any time I have an issue with anything such as towing or accidents it's always taken care of. Also, the staff is really great with solutions to any problems I may have"
We responded:
"Hey Tony - We very much appreciate you, your business, and you taking to time to share your experience with our office! Been a pleasure to service your accounts over all these years! Anything we can help with, just let us know! THANKS!"
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Andrea Brown

June 27, 2025

5  out of  5
rating by Andrea Brown
"I have been with State Farm since the 90's. I can't even remember how long with Josh's office. Shirley and Gary are the best. They really work hard in getting the best rate for car, home and life insurance."
We responded:
"Andrea - you said it right - Shirley and Gary are the BEST! Don't know what our office would do without them. Thanks for your business and your loyalty over all this time. Appreciate your business and your time to complete this review!"
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Zachary Rogers

June 27, 2025

5  out of  5
rating by Zachary Rogers
"Josh and his team are great and very easy to work with. They are quick to respond to calls and questions and show a lot of integrity and patience which is important when selling insurance."
We responded:
"Thanks for those kind words, Zachary! We appreciate you sharing your experience with our office. Clients like you make it easy to do what we do! Thanks for your business and your review!"
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Eileen Bradley

June 26, 2025

5  out of  5
rating by Eileen Bradley
"Excellent Service, Quick Response, Professional, and Great Price on Auto Insurance. Highly recommend."
We responded:
"Awe THANKS Eileen - We love to hear feedback like this! Appreciate your business and your review! Let us know if you need anything!"
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Rachel Katt

June 23, 2025

5  out of  5
rating by Rachel Katt
"Great experience having Josh!"
We responded:
"You are TOO KIND! Thanks Rachel - We very much appreciate your business!"
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Tiffany Ewald

June 19, 2025

5  out of  5
rating by Tiffany Ewald
"Great customer service and have been very helpful in resolving any issues I have."
We responded:
"Happy to hear that, Tiffany - Thanks so much for the review and for trusting us with your insurance needs! "
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Stephanie Ruiz

June 9, 2025

5  out of  5
rating by Stephanie Ruiz
"Awesome staff! Shirley always gives me quick and efficient service! Thank you!"
We responded:
"STEPHANIE!! Thanks so much for your business and your review!"
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Kerry Joseph

June 2, 2025

5  out of  5
rating by Kerry Joseph
"Always a pleasure calling in. Thank you Ms. Shirley!!!!"
We responded:
"Thanks Kerry! We all really appreciate for your business!"
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Abbey Palagi

June 2, 2025

5  out of  5
rating by Abbey Palagi
"I've had at least a few insurance companies over the past 10 years for my vehicles. Josh Lorando and his team stood above the rest. Great service and they were incredibly helpful matching me with only the coverage that I need. I felt cheated by other companies but with State Farm and this team, I had what I needed and I wasn't worried about being covered in an accident or flood."
We responded:
"Abbey - we really appreciate your business and your review! Thanks for your loyalty over all these years!"
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Sheila McDermott

May 22, 2025

5  out of  5
rating by Sheila McDermott
"I had a wonderful experience with Shirley at Josh Lorando’s Mid City Office. She helped me a lot and went the extra mile by looking up information about my vehicle and also making a call to someone to write a letter for me. Shirley is efficient, smart, and also listened to me as I shared my concerns. I highly recommend this office to handle your insurance needs."
We responded:
"Ms. Sheila - Wonderful to read your review! Shirley is an absolute blessing around here - thankful to have her on the team! Thankful for your business as well! Appreciate your review!"
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China

April 30, 2025

5  out of  5
rating by China
"State Farm Insurance company staff agents are 💯 % amazing. They are very kind knowledgeable and helpful. Special thanks to Mr.Gary and Mrs.Shirley for always taking care of my family and my needs and making my visits stress free."
We responded:
"China! Thanks for sharing your note - Gary & Shirls are some of the best in the industry! Been blessed to have them with us since the start. Thanks for the review and your business all these years!"
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Lynn Sapir

April 30, 2025

5  out of  5
rating by Lynn Sapir
"Excellent customer service."
We responded:
"Appreciate the 5-star review, Lynn! Been a pleasure servicing your insurance over the past couple of DECADES! Thanks for your business!"
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early learning tutoring

April 29, 2025

5  out of  5
rating by early learning tutoring
"The agents at this location is very nice and will always help you solve your problem. Thanks Team!!!"
We responded:
"Thanks for the review! "
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C W.

April 24, 2025

5  out of  5
rating by C W.
"Well, I sure hope everyone is using this location of all of their insurance needs because as real estate agent, I send them all your way. Josh, Mrs. Shirley, and Gary B are amazing at what they do and it shows. I can't thank yall enough for insuring my family and I and caring about what you all do and do so well. Bye!"
We responded:
"Awwwwe - THANKS, Cynthia! If I could only have a whole book of business with awesome people like you! Thanks for the kind review. We really appreciate your business!"
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Danielle Tanguis

April 23, 2025

5  out of  5
rating by Danielle Tanguis
"Professional, respectful, friendly, and always willing to send an email or text reminder when they need more information!"
We responded:
"Thanks, Danielle! Happy we have been able to help - Appreciate the review!"
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Gwen Sumler

April 23, 2025

5  out of  5
rating by Gwen Sumler
"Great job always helps when ever I called Always professional & polite Love my State Farm team"
We responded:
"Thanks, Gwen! Been a pleasure servicing your accounts over all these years!"
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Kim F

April 23, 2025

5  out of  5
rating by Kim F
"This location is awesome. The staff there are nice and very friendly. They take there time to make sure you get the proper quotes. I never had a problem that they can't solve quickly. And there are very fast on claims reimbursement as well."
We responded:
"Hey Kim - THANKS for taking the time for this review! We really appreciate you and your business!"
Profile photo of Annette Harris (AfroLady113)

Annette Harris (AfroLady113)

April 21, 2025

5  out of  5
rating by Annette Harris (AfroLady113)
"Always great service!!"
We responded:
"Thanks, Annette! We appreciate your business!"
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Laurie Dietrich

April 15, 2025

5  out of  5
rating by Laurie Dietrich
"Josh and his office are responsive, clear, helpful, friendly, and efficient. I hardly ever even think about my insurance because I know they’re on it, so including looking for ways to save me $$."
We responded:
"Awe THANKS, Laurie! Always great to hear the positive feedback. Thanks for trusting us with your business all these years! Really appreciate the review! "
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Ruth Williams

April 14, 2025

5  out of  5
rating by Ruth Williams
"Wonderful office! Treat me like family & help me will ALL my insurance needs!"
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QUEEN ANGIE

April 8, 2025

5  out of  5
rating by QUEEN ANGIE
"I love my State Farm Crew . Everyone is always professional. They will answer all of your questions and needs. They get the job done like no other. If I can give them a billion stars, I would."
We responded:
"Awe Angie - One of our very first customers back when we opened! Thanks for the awesome review - BIG THANKS for trusting us with all your insurance needs over ALL these years! "
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Marks Amos

April 2, 2025

5  out of  5
rating by Marks Amos
"They are very professional they answer all your questions give you the most Sound Advice, Gary has taken great care of my family insurance needs for quite some time, I really appreciate this person for pointing us in the right direction over the years, thanks again"
We responded:
"Mr. Amos! Your words mean a lot! Thanks for your trust in us all these years. Gary is one of the best to do it! We ALL appreciate your business."
Profile photo of RIKLE PERALTA

RIKLE PERALTA

April 1, 2025

5  out of  5
rating by RIKLE PERALTA
"This is the best statefarm ever I have questions Gary ,Shirley, Justin very helpful always willing to go that extra mile to insure you are receiving the proper insurance I've been with them for years and have nothing to complain about ..I Love this StateFarm very helpful ,curtious, very polite , and overall they keep it 100% with you"
We responded:
"MAN - what a treat, Rikle! Customers like you are why we get in the business! Thanks for the note and your long-term business, sir! "